Welcome to Jodhacandle.com (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, make a purchase, or otherwise interact with us.
Information We Collect
Personal Information
When you visit our website, make a purchase, or contact us, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details, billing address, and other payment information.
- Account Information: Username, password, and other account-related information.
- Order Information: Products purchased, order number, and purchase history.
Non-Personal Information
We also collect non-personal information that does not directly identify you, including:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Information: Pages visited, time spent on the website, and navigation patterns.
How We Use Your Information
We use the information we collect for the following purposes:
- Processing Transactions: To process your orders and payments, provide order confirmations, and deliver products.
- Customer Support: To respond to your inquiries, provide customer service, and address any issues or concerns.
- Marketing and Promotions: To send you promotional materials, newsletters, and other marketing communications (you can opt-out at any time).
- Personalization: To personalize your experience on our website and recommend products that may be of interest to you.
- Analytics: To analyze website usage and improve our website, products, and services.
- Security: To protect our website and users from fraud, unauthorized access, and other security threats.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who assist us with payment processing, order fulfillment, shipping, marketing, and website maintenance.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of our users or others.
Payment Processing
We use secure third-party payment gateways to process your payments. These payment processors adhere to strict security standards to protect your payment information. Your payment details are encrypted and transmitted securely to the payment gateway. We do not store your credit card information on our servers.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings.
Data Security
We implement a variety of security measures to protect your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving marketing communications.
- Withdraw your consent for data processing at any time.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, please contact us at [contact email].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
A: 358 Kamla Nehru Nagar , Jodhpur – 342003
Thank you for trusting Jodhacandle.com with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.