Privacy policy
Last updated: September 2026
We respect your privacy. This policy explains what information we collect, why, and the choices you have.
Information we collect
- Details you give us when you order or enquire: name, mobile number, email address (optional), delivery address and order details.
- Messages you send us on WhatsApp, email or phone.
How your order and enquiry forms work
When you use our checkout or enquiry form, the details are placed into a WhatsApp message that you send to us. This website does not store what you type into these forms on its own servers.
Your cart
Your shopping cart is saved in your own browser so it is still there when you return. It stays on your device and you can clear it at any time.
How we use your information
- To confirm, prepare, deliver and support your order.
- To reply to your questions and enquiries.
- To share offers or updates only if you have asked us to.
Sharing your information
We share your name, address and phone number with courier and delivery partners only as needed to deliver your order. We do not sell your personal information. WhatsApp is a third-party service and handles messages under its own privacy policy.
Analytics and advertising tools
If we add analytics or advertising tools to this website, we will update this policy to say what they collect and why.
Your choices
You can ask us to correct or delete the personal information we hold about you, or stop sending you messages, at any time. Email contact@jodhacandle.com, call +91 95212 56342 or message us on WhatsApp.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with its date at the top.