Shipping policy
Last updated: September 2026
We hand-pour every candle in Jodhpur, Rajasthan and deliver across India. This page explains how your order reaches you.
Where we deliver
We deliver to addresses across India. Enter your pincode on the product page for guidance, and we will confirm delivery for your location when you order.
How your order is confirmed
- You place your order on this website or message us on WhatsApp.
- We confirm your order, the delivery charge and the expected delivery time with you on WhatsApp before dispatch.
- Your order is final once you approve these details.
Preparation time
Our candles are made in small batches. We tell you the preparation time when we confirm your order. For bulk and gifting orders, we agree the date with you in advance.
Delivery charges
Delivery charges depend on your location and order size. We tell you the exact charge before you pay, so there are no surprises.
Tracking
When your parcel is dispatched, we share the courier details on WhatsApp, along with tracking information when the courier provides it.
Please check your address
Please give a complete address with pincode and a working mobile number. We cannot be responsible for delays caused by incorrect or incomplete details.
Damaged parcels
If your parcel arrives damaged, please contact us as soon as you receive it and share clear photos or a short video of the parcel and the product. Email contact@jodhacandle.com, call +91 95212 56342 or message us on WhatsApp. Read our returns policy for what happens next.